+91 7303725004 info@9flg.com Monday – Friday, 9am – 5pm NH 58, Future Life Group (Head Office), Rajnagar Extension, Ghaziabad, Delhi NCR, India
Future Life Technologies
Cloud Call Centre

A phone system that brings four other systems with it

Cloud phone systems cost around ₹2,800 per agent per month and do one job. Ours is ₹2,499 on the Growth plan — less per agent — and the same licence carries the WhatsApp inbox, the sales CRM, proposals and campaigns. You are not comparing two phone bills. You are comparing one bill against five.

Monday – Friday, 9am – 5pm IST · we reply the same working day

See what changes for you
Less per agent than a phone system aloneNo handsets, no desk-phone billEvery call recorded and matched to the customerAI writes the call notesDo-not-call and calling hours enforced by the server

What a calling team costs, per year

Both columns are per user per month, billed annually. The difference is what you get for it: theirs is a phone system, ours also carries the WhatsApp inbox, the sales CRM, proposals and campaigns.

Team sizeCharged per seatFuture Life Group
5 agents ₹1,68,000 ₹1,49,940
10 agents ₹3,36,000 ₹2,99,880
25 agents ₹8,40,000 ₹7,49,700
50 agents ₹16,80,000 ₹6,00,000 on Own Cloud

What actually changes

Not a feature list. The three things your team notices first.

You can hear what was actually promised

Instead of two people remembering it differently

Every call is recorded against the customer record, so a disputed price or a promised delivery date is a thirty-second check rather than an argument.

Nobody types up a call again

AI does the write-up

Calls are transcribed and summarised automatically, and the summary lands on the customer record with an owner and a date. Your team gets the time back and the notes are actually there.

One licence, five systems

So it is not phone against phone

The same seat that takes the call also holds the WhatsApp conversation, the customer record, the quote they signed and the invoice it raised. Four subscriptions you were paying separately, gone.

What is included

Everything below is part of this product, not an upgrade.

01/06

Browser softphone

No hardware at all

Agents take calls through a headset on the computer they already have. Adding someone is an account, not a purchase order.

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02/06

Recording and transcription

Every call, both directions

Inbound and outbound calls record, transcribe and attach to the customer, so the history survives the person who made the call.

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03/06

AI call summary

The three lines that matter

What was asked, what was agreed, what happens next — written to the follow-up queue with a named owner and a date.

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04/06

Inbound queues and routing

Round-robin, so nobody is skipped

Calls distribute across available agents, with queue position and waiting time visible rather than guessed at.

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05/06

Compliance rails

TRAI hours and do-not-call

Calling windows and suppression lists live on the server and apply to every agent automatically. An agent cannot dial outside them.

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06/06

WhatsApp calls on the same keypad

One place for both

WhatsApp calls and normal calls run from the same screen and land against the same customer record.

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The system underneath it

This platform carries live operations every working day — 41 modules, 328 data models, 511 screens. Not a prototype and not a demo environment.

434Centres in one deployment
17Countries
21,700Records under management
12Products to choose from

It talks to what you already use

Connections that are built and running, not a wish list.

What it costs

Priced per user, the way you already buy software — except one licence here replaces the WhatsApp tool, the phone system, the CRM, the signing service and the billing package. Compare it against the sum of those bills, not against any one of them.

Starter

₹999 /user/month

Official WhatsApp shared inbox and the Lead & Sales CRM. Everything to catch an enquiry, own it and chase it. Minimum five users.

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Most chosen

Growth

₹2,499 /user/month

Adds the Cloud Call Centre, Proposals & e-Signature and Marketing & Attribution — less per person than a phone system alone costs elsewhere, with four more systems in it.

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Complete

₹3,999 /user/month

All eight products: WhatsApp inbox, Invoicing with GST, Call centre with recordings, Leads and pipeline, Accounting, Payroll, Digital marketing and Education — the same eight you tick when you start a free trial.

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Own Cloud

₹6,00,000 /year

The complete platform in your own cloud account or on your own servers, with unlimited users, your own domain and certificates, and priority support.

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Start free — 14 days
No card asked for. Your system is running in two minutes.

The questions everyone asks

Answered plainly, including the awkward ones.

How does this compare to a dedicated cloud phone provider?

A mainstream cloud phone system is around ₹2,800 per user per month on annual billing and gives you a phone system. Our Growth plan is ₹2,499 — less per person — and the same licence includes the WhatsApp inbox, the sales CRM, proposals with e-signature and campaign tracking. Above 50 users on Starter, 20 on Growth or 13 on Complete, Own Cloud at ₹6,00,000 a year with unlimited users is cheaper than either.

Do we need to buy phones?

No. Agents use a headset with the computer they already have. That is usually the largest single saving when a company moves off desk phones.

Can we keep our existing numbers?

In most cases yes — numbers can be ported or connected over SIP. We check what your current provider allows before anything is committed.

Are the recordings ours?

Yes. They sit in your own system and your own storage, and you can export them at any time, including the day you leave.

What about international numbers?

We connect numbers over SIP through carriers, so where you need a local number in another country we arrange it with a carrier there. We are not reselling a 150-country number catalogue and will tell you plainly what is available for the countries you actually sell in.

Is there a free trial?

There is a walkthrough on the live system with real data, at no charge and with nothing installed. We would rather show you it working than hand you an empty trial account to set up yourself.

See it running on real data

Tell us what you use today and where it hurts. A person reads it and replies — normally the same working day.

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