Everyone, at a glance
On a call, ready, wrapping up or away. One screen for the whole desk.
Who is on a call, who is waiting, how long the queue is — now, not in a report tomorrow morning. A supervisor who can only read yesterday is a supervisor who cannot help.
Monday – Friday, 9am – 5pm IST · we reply the same working day
See what changes for youOn a call, ready, wrapping up or away. One screen for the whole desk.
Waiting callers and available agents in the same view, because the decision needs both numbers.
A call running well past normal is usually a problem or a sale. Either way somebody should know now.
Nothing is recalculated overnight, so this afternoon's screen and next week's report agree.
Coaching an agent mid-call without the customer hearing, and joining the call outright, are in build. What is listed above is live.
Tell us how many people are on the phone and what they are ringing about. We will show you that.
Fourteen days, no card, and a person on the call while it is set up.
Start free — 14 days