The record follows the call
A forwarded call is still a call on that customer, not a private call on somebody's personal phone.
Forward a line to a mobile when somebody is out, and keep the call on the customer's record anyway. Being away from the desk should not mean the call goes unlogged.
Monday – Friday, 9am – 5pm IST · we reply the same working day
See what changes for youA forwarded call is still a call on that customer, not a private call on somebody's personal phone.
Forward one person's line, or a whole desk, without rebuilding the routing.
Forward on no answer, out of hours, or always — set as a rule so it does not depend on somebody remembering.
Forwarding is in build. Taking calls in the browser from anywhere with internet is live now and covers most of what forwarding is asked for.
Most desks ask for forwarding because their old system tied them to a building. A browser dialler does not, so try it for a fortnight before you decide you need this.
Tell us how many people are on the phone and what they are ringing about. We will show you that.
Fourteen days, no card, and a person on the call while it is set up.
Start free — 14 days